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Context Help

If you get lost inside our Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A pop-up menu will open. It includes in-depth information about all the actions that you can carry out on the given page. Each popup shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a rich library of tutorial video clips clarifying how to work with our web hosting Control Panel. They're created for those of you who would like to see how things are being done rather than only reading articles. In this way, anyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't find the answer you searching for, have a glimpse at our extensive FAQ section, which contains questions asked by real clients and provides real solutions. We periodically "revamp" our Frequently Asked Questions database with new articles in an attempt to embrace all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the solution you searching for in the Frequently Asked Questions database either, you can get in touch with our great team of customer service technicians available 24/7 and ready to assist you with any question. Each support ticket you send will be responded to in less than one hour (the average support ticket response time being just 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 280643

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com